As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. But that familiarity with and access to his finances allowed Lewis to secretly steal about $1.7 million from him, federal authorities said. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. My promotional letter was not honored and the lot itself had about 3 cars to choose from. At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. I informed that there is no loaner for him. My payment is now 300 more than it was before and I absolutely hate the car I was put in. 14508 others named Jim Brown are on LinkedIn . - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. an. Clean CARFAX. The $7,000. "How do you know when a salesman for Don Davis Auto Group is lying about the Toyota Tundra? My apologies for the delay in responding to this complaint. Please let me know if you need anything further from me. ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. Nissan. Pitiful attempt to deflect I might add. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. Auto Group. Since then I have taking the car back to the dealership seven times, a few times for the same thing. One Owner Used Vehicles for Sale in Arlington, TX - Don Davis Dodge Narrow Your Search Viewing - Pre-owned One Owner View All Inventory Locations Certified (13) Special (6) One Owner Pre-owned Vehicles for Sale in Arlington, TX 1 2 3 4 5 . We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. We feel we should be reimbursed the full amount because of the rudeness, keeping the vehicle hostage, no call back and overall dissatisfaction with Don Davis Auto Group. I checked with our call center and they did have a call from Mr. **** about getting an appointment to have his truck diagnosed and repaired. Very disappointed and **************. BBB Business Profiles may not be reproduced for sales or promotional purposes. Fleet Manager at Snelson Companies, Inc Modesto, CA. They put the oil cap back on and brought the vehicle back to me. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . Keep it up guys. Over the years we compiled quite an impressive list of manufacturers, industry and civic awards. para nos informar sobre o problema. Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. These awards and industry recognition are the result of the dedicated effort of a lot of really great people each and every day. I was told the kicks was somehow so much better than my Nissan but it has not been. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. Collision Center. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge INFO EMPLOYMENT Used 2020 Honda Civic Sport in Arlington, TX 888-802-2903 View All Videos 30 Views Price $25,610 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing Customer Reviews are not used in the calculation of BBB Rating. While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. Kevin earned a BA from Boston University. At Don Davis, we're Fast, Friendly and Fair! About 1-2 weeks into my experience working I was left alone like completely alone. enviando un correo electrnico a Need to file a complaint? The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. I forwarded Mr. *****s complaint to our Ford service manager. He has agreed to refund Ms. ******* on these repairs. ein Mensch und keine Maschine sind. After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. . We would also offer to buy his vehicle back for the 27,999 sales price from December. - During one of our conversations, **** told me a special S&B Air Intake System 99-203 air filter was needed (sourced exclusively from Ford) for $300 and that they were having difficulty obtaining it. Mr. Don Davis, Chairman Mr. Robert Howard, President & CEO Customer Contact Mr. Jim Brown, Secretary Additional Contact Information Fax Numbers (817) 588-5040 Primary Fax Phone Numbers (817). Dropped vehicle off on 7/11 for oil change and to check battery and vehicle shaking at times when starting. I text him later on in the day and ask if my truck will be ready same day and he says it might be late today or by noon the next day. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. We would disagree. ******* was rude and raised her voice to us. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel Granite Crystal Metallic Clearcoat in Arlington, TX at Don Davis Auto Group - Call us now 877-377-6801 for more information about this Stock #P22738A. Need to find a different location? Will be contacting my lawyer now to see what can be done legally. 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Aydanos a proteger Glassdoor verificando que eres una persona real. We are sorry for the inconvenience. . I called and was informed he no longer worked there. Contact Us. We were able to secure financing on both vehicles in question. Ok no problem. Dodge Chrysler Jeep Ram. I came to Don Davis Nissan in Arlington tx before January 2022 due to a promotional letter I received in the mail promising a Nissan 2021 in exchange for my Nissan 2020 at no cost to me only to leave in a Nissan kicks. Have fun with all the negative reviews I am about to leave concerning your "dealership". The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. Edge Vehicles. Don Davis Auto Group has an overall rating of 2.6 out of 5, based on over 44 reviews left anonymously by employees. No calls, awful service. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. Don ********************** charges $1495 for these accessories. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. He agreed and said he would contact me again about this issue. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. pour nous faire part du problme. If you have any questions, feel free to let me know. NEW. She was sentenced last year to three years and six months in federal prison for mail fraud. They switched my service advisor and within a few days I got my vehicle back. real person. The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. Called again on 7/16 for status. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. Auto Group. He is contacting Mr. ***** to offer him a partial refund. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote Don ********************** is a complete joke. Please do not service your car at this location. NEW. Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! "I would just buy a new car if i were you"Quoted over $8k for repairs. We offered Mr. ****** a purchase payment with zero down payment. . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". Dodge Chrysler Jeep Ram. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles We offered him his purchase price to trade into another vehicle. Clean CARFAX. Made an appointment to drop the truck off for service. NEW. Lies lies lies all lies. Below is his summary of the conversation. Onze When typing in this field, a list of search results will appear and be automatically updated as you type. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. One Owner Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned One Owner View All Inventory - Type Certified (31) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity I did not hang up while attempting to make an appointment. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Wir entschuldigen uns fr die Umstnde. Don Davis Auto Group, Inc. Business Data F-150 Vehicles. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. Nissan. Kevin Krause. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. View All. Our service manager at this store was out on vacation last week. Due to current inventory shortages, an Altima was not available. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. excuses voor het ongemak. . Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. Lamentamos Explorer Vehicles. If you think I have time to sit around and make false accusations, you are mistaken. ****************** did not order this unit asked to put a deposit to hold this vehicle for him. Was informed it would take 3-4 days. Because our employees represent the best investment we can make. I ended up submitting a claim through my insurance (State Farm) because it was making some noise. A judge ordered her to pay $1.1 million in restitution last year, and the IRS placed liens on all of her property. It was 4 weeks before my truck was ready for pick-up. The civil suit (Cause No. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". message, please email Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. - Initially **** estimated repairs could take as long as 10 days, but said they would try to expedite this as I had no back-up vehicle. Si continas recibiendo este mensaje, infrmanos del problema We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. BBB Business Profiles generally cover a three-year reporting period. If you have any questions, feel free to contact me. The truth is that comparison testing performed in the lawsuit showed that the strength rating of the steel in the Tundra was less than that of the Ford F-150, Chevrolet Silverado, and the Dodge Ram. He subsequently showed up at the Dodge Chrysler Jeep Ram store and was upset they could not get to him that day. Kevin is a multiple recipient of the Stephen Philbin Award for excellence in legal reporting. With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. This business is in an industry that may require professional licensing, bonding or registration. I have proof and witnesses of this. I wouldve never traded in my vehicle if I wouldve never received this promotional letter. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ****************** had seen on a Nissan website that we this vehicle incoming. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ -- A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new. - On the service invoice, it appears that the truck was driven 2 hours/100 miles for testing. We were able to secure financing on both units in question. Site design and support by Recruitment HQ. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Down payment was made in May on the purchase of the Jeep Wrangler. I have tried myself to get in contact with him, but cannot reach him. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. I have proof and witnesses of this. This is the response to complaint from Rodolfo ******. on 11/14/2022 *********************** called me and told me i could not buy the car i had ordered for the **** price of ****** unless i let them add dealer window tint and nitrogen in the tires for an additional cost of ***** dollars.This Bait and switch policy in not acceptable to me especially when there web site in banner letters says, The Bottom Line: We Don't mark up ****. No ma'am. Arlington, Texas (817) 461-1000 rhoward@dondavisautogroup.com Search Background Check Robert Howard was associated with Don Davis Auto Group, Inc. in 2013. He said he should not have to pay. Called them on 7/14 for status, kept being transferred to voice-mail. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; BBB is here to help. Read there reviews ?? His teenage daughter and her friend seated in the back seat slept thru the accident. Never once showed any interest in helping me at all. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie .

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