Promotional materials for mental health . Access Wireless Customer Care representatives are available during the following hours to help serve you: Additional information about the Lifeline Assistance program can be found on the, You may qualify for a replacement device, or you may select to purchase a new Access Wireless phone, which can be purchased in our. Wait for the phone to complete the reset process. #ChildrensMentalHealthAwarenessDay. A logo in the bottom right corner reads, Mental Health Awareness Month., Spanish Post Copy - All Platforms: Hoy es el Da Nacional de Concientizacin sobre la Salud Mental de Nios. Call, text, or chat 988. Only one benefit per household, not per person, is allowed, and the benefit may only be applied to one broadband service, regardless of service provider. In 2021, we reported that starting in June 2020, FCC required consumers nationwide to use the Lifeline National Verifier (Verifier), a centralized process and data system, to check their eligibility for Lifeline. To view the date you will receiving your monthly allotment, click. Theres help if you need it. Your ACP benefit will be applied by your next months service. Quickly see where your application currently is within the entire process. You can also reach them via email at [emailprotected]. Lets remind our LGBTQIA+ youths that they are never alone, and that help is available. Taking care of yourself is an essential part of your mental health. When a child is experiencing mental health challenges it impacts their family as well. Feel free to use the themes and key messages to develop your own posts throughout the month. You are limited to one ACP benefit transfer transaction per service month, with limited exceptions for situations where a subscriber seeks to reverse an unauthorized benefit transfer or is unable to receive service from a specific provider. #988Lifeline #NMHAM #TribalYouth, Alt-text: Three animated characters surround a globe that has an image of a raised fist, with text that reads, We see you. When checking the status of your AirTalk Wireless application, you may see the following status options: Your application may also be rejected through the National Verifier if the information you provided is not complete. - Friday: 8am - Midnight ESTSaturday: 9am - Midnight ESTSunday: 10am - 7pm EST. Our Customer Support agents and in-store associates will be happy to help. Operated by the FCC and funded by the U.S. government, the Lifeline and ACP programs were initiated to provide low-income households with discounts on monthly internet and broadband services. Language matters. This #MHAM, prioritize self-care and take time to recharge. If your National Verifier ID qualifies for the program, your application has a higher chance of success. Let us know you already have Lifeline, well verify it and apply your ACP benefit. Take Time for Yourself Sticker (PNG | 202 KB), Mental Health Matters Sticker (PNG | 123 KB), Self-Care is Important to Mental Health Sticker (PNG | 598 KB), El Autocuidado es Importante para la Salud Mental Sticker (PNG | 595 KB), Salud Mental Nuestras Palabras Importan Sticker (PNG | 598 KB). Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone. These plans are operated by the FCC and offered by internet carriers. If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am 5:30pm EST. For example, ourAT&T Fiberplans have symmetrical download and upload speeds, built-in security, and fast speeds. Apply for Internet Essentials at internetessentials.com or call 855-8-INTERNET. As part of the application process to participate in the Lifeline and ACP government benefit programs, there are many steps involved in verifying your eligibility. Quick Self-help Tools As of June 2022, FCC officials said FCC has revamped educational videos related to the Verifier and made feedback mechanisms more accessible. Plans up to 100Mbps. What is Lifeline? In these instances, additional information may need to be supplied by the consumer, as certain applications may call for fresh data and requirements. Select the sticker you want to use, and place it on your story. To shut off your lost or stolen device, contact us at https://www.accesswireless.com/contact-us to verify your account and to prevent your benefit from being used. If you have not yet registered with Nv.fcc.gov Lifeline, you will need to do so. While FCC had developed informational materials specifically for tribes, these materials lacked important information specific to situations on tribal lands and tribal stakeholders we spoke with told us that the materials did not meet their needs. You will have 45 days to activate a new phone or notify us that you have found your old phone. Step by Step Instructions on How To Check Your Lifeline and ACP Application Status. Assistance with the ACP Household Worksheet. Offers may vary by state and service may not be available in all areas. El texto dice Abraza la autenticidad. The ACP Support Center can help with questions about: The status of your ACP application. (Recommendation 1), The Chairman of FCC should provide tribal organizations with targeted information and tools, such as access to the Verifier, that equip them to assist residents of tribal lands with their Verifier applications. Individuals may also qualify based on total household gross monthly income. Although FCC reported that the Verifier is meeting its goal of improving the consumer experience, GAO found that the manual review process, which FCC used to determine the eligibility of more than half of applicants in many states, is challenging for consumers. Access Wireless is a service provider for the government-funded Lifeline Assistance program. If your device is compatible, you can purchase a SIM card here or go to one of the Kroger family of stores. The process of registering for this program will require many things to be verified. Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Be aware of the signs and symptoms of mental health issues so that we can all work together to support one another. Open the Twitter app, and create a new tweet. stephen ferko If you are already approved for Lifeline, there is no need to re-apply for ACP. The ACP benefit will appear on the next billing cycle after the benefit is applied to the customers AT&T account. The focus will be on strategies for managing mental health,such as self-care. For Current Customers: 1-866-594-3644, New Customers: 1-888-900-5899Existing Customers: 1-866-594-3644Customer Care Hours of Operation:Monday Youre automatically eligible. You can read more information on how to get free* internet service here. Quick Contact USA.gov. To find out if you qualify for the Tribal benefit, you'll need to select the tribal benefits box on the application form. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. No. Actual customer speeds are not guaranteed. You may transfer your benefit from your wireless service to your internet service. #NCMHAD #Together4MH #988Lifeline #ACF, English Post Copy - Twitter: Today is National Childrens Mental Health Awareness Day. APPLICATION NO ( * (Required Field)) #NCMHAD #JuntosPorLaSaludMental #988 #MesDeLaSaludMental, Spanish Alt-text: Dos personajes animados hablando en un sof con texto que dice El hablar tus hijos sobre su salud mental puede marcar toda la diferencia El logotipo en la esquina dice Mes de Concientizacin sobre la Salud Mental., Children's Mental Health Awareness Day Post Graphic (PNG | 209 KB), Da Nacional de Concientizacin sobre la Salud Mental de Nios Post Graphic (PNG | 230 KB), Post Copy - Facebook and Instagram:#MentalHealthAwarenessMonth! Find answers to frequently asked questions here. Talk to our reps Mon - Sat 10am - 8pm EST. With that in mind, AirTalk Wireless, one of the leading providers of Lifeline and ACP programs, brings you the checking status option on AirTalk website. Consumers may lack this awareness because FCC's consumer education planning did not always align with key practices, such as developing consistent, clear messages and researching target audiences. When we confirm that FCC has taken additional steps in response to this recommendation, we will provide updated information. Our network covers 99% of Americans! Lifeline is a government assistance program which provides eligible low-income subscribers an opportunity to receive the Lifeline benefit on certain voice and broadband Internet access services. Connect with an expert via text chat and more. Do I get to choose my Access Wireless phone? You can also check on the status of an order by logging in at https://shop.accesswireless.com/orders.php, and entering the email address and password you provided when placing your order. Single device wired speed maximum 4.7Gbps. Actual customer speeds are not guaranteed. M4 is the better/higher of the two ratings. Get tips on starting the conversation with your friends, loved ones and your community: samhsa.gov/mental-health/how-to-talk. The ACP is a federal government program that can help eligible customers pay for their home internet service. This allows the device to establish a new connection with our network. Shop internet. All of our materials are designed to be shared with your audiences and across your media channels; they are downloadable and shareable, and some of the material is customizable. Check to confirm that the new device is compatible here. Post Graphic (PNG | 105 KB), English Post Copy - Facebook/Instagram/LinkedIn: Today is National Childrens Mental Health Awareness Day. We go the extra smile to help our customers. FCC also noted that there are several updates to the Verifier's online application to improve the website's clarity and ease of use; FCC expects the recommendation to be fully implemented by June 2023. I have the ACP benefit and need to change my name. You can go to the Cricket ACP Enrollment Form and select I have been approved for ACP. You can also visit a Cricket store, Cricket does not determine eligibility and will not know why your application was denied. How do I know if my household is eligible for the enhanced Tribal benefit? Enter your email address below to subscribe to my newsletter, Many low-income individuals and households are unable to afford connectivity services and devices. Your mental health is important and seeking support when you need it is vital. Once you are approved, call AT&T at 866.986.0963 to enroll with your National Verifier application ID. A household may lose the ACP benefit from Cricket in multiple ways: Once your Cricket enrollment in ACP is complete, you will receive a text message confirmation. How do I enroll with Cricket if I have been approved for ACP? 1 SECOND AGOREPLY Check your email for a verification code. If you reside in Connecticut, return the Lifeline application with the official documents to: Verizon Lifeline Services. Your hearing device manufacturer or hearing health professional can help you find results for your hearing device. Keep in mind that this ID can also be utilized for various other advantages. If you or someone you know is in a mental health crisis, Text or call 988 or chat 988lifeline.org for free, confidential support 24/7. How do I apply for Access Wireless service? Pay, https://www.affordableconnectivity.gov/do-i-qualify/what-is-a-household/, Cricket Wireless Terms & Conditions of Service, Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information, Affordable Connectivity Program (ACP) FAQs. What does self-care look like to you? Provide documentation to prove your eligibility, such as proof of participation in a qualifying government assistance program or proof of income. Tap the sticker icon (a smiley face) in the top right corner. Enter the code and click Verify. Your mental health is important and seeking support when you need it is vital. Since you have not registered before, select the Create An Account option on the right-hand side of the page. Is it compatible? If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am - 5:30pm EST. When will I receive my Lifeline benefit each month? (Usually has the picture of a gear.). https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? 5600 Fishers Lane, Rockville, MD 20857 Hearing devices may also be measured for immunity to this type of interference. A window will appear, prompting you to input your login details. Who is eligible to receive Access Wireless phone service? To determine if you qualify for a replacement, please call Customer Care. Which Cricket plans are eligible for the Affordable Connectivity Program? For purposes of applying for the Affordable Connectivity Program, how is household defined? The following items are considered acceptable documentation: You may purchase a device by visiting our online selection of phones. What should I do if my Access Wireless phone breaks within the first year? For more info on qualifying for the government's Affordable Connectivity Program, visit. Box 16805. Social media content to help spread awareness about the vital role mental health plays in our well-being, promote acceptance and support of anyone living with a mental illness, and share key resources. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service For New Service Questions/To Apply: 1-888-900-5899 High-Speed means maximum available network speeds. If you have any questions or concerns about your application status, you can contact the Lifeline Support Center by phone at 1-800-234-9473 or by email at [emailprotected]. The focus this week will be on promoting acceptance and compassion surrounding mental illness. https://shop.accesswireless.com/orders.php, https://www.accesswireless.com/contact-us, Federal Communication Commission's website, http://www.fcc.gov/encyclopedia/lifeline-public-service-announcements-psas, Universal Service Administrative Company's website, Open Settings. According to officials from the General Services Administration who are responsible for ".gov" website domains, federal regulations and guidance require that federal websites, including those operated by other organizations on behalf of federal agencies, use ".gov" domains in most cases. Once you have logged in, navigate to the appropriate section or page to view the status of your application. Press Esc to cancel. Follow the prompts and provide the necessary information, such as your name, address, date of birth, and Social Security number or Tribal identification number, if applicable. Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Chairman of FCC should develop and implement a plan to educate eligible consumers about the Lifeline program and Verifier requirements that aligns with key practices for consumer education planning. Clickhereto find an Access Wireless airtime retailer near you. National Lifeline Eligibility Verifier - Assurance Wireless Find out if you qualify for Assurance Wireless Apply Now Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Should you have any questions as to your ACP status or monthly payment, our Customer Support agents and in-store associates will be happy to help. Publicly Released: Jan 28, 2021. Call us for assistance at (800) 234-9473 (press 1 for English; press 2 for Spanish) Please have the following information available for your call: First Name, Last Name. You are not alone. Save my name, email, and website in this browser for the next time I comment. Well help you apply your ACP benefit to your current service. Why was my Affordable Connectivity Program application denied? In addition the Federal Communications Commission has set forth requirements for wireless carriers and the wireless device manufacturers. Tap the GIF icon in the lower left corner of the screen. The program . *Terms, conditions & restrs apply. The National Verifiers homepage can be found at https://nv.fcc.gov/lifeline. FCC's Lifeline program discounts phone and internet service for eligible low-income consumers. Still have questions? Our recommendations address these and other issues. The easiest way to apply is to go to affordableconnectivity.gov. Taking care of yourself is an essential part of your mental health. We see you, we hear you, and we support you on your journey to mental health and wellness. Save my name, email, and website in this browser for the next time I comment. Call, chat, or text 988 for free, confidential, judgment-free support 24/7. Inform the provider that you have been approved for Lifeline benefits through the National Verifier, and they will assist you with the enrollment process. If I already receive an ACP benefit on service from another provider, how do I transfer my ACP benefit to Cricket? how long to get a approval i applied 2 weeks almost now ago. Please call the ACP Support Center at 833-511-0311 or visit, Qualifying customers who live on federally recognized Tribal lands may be eligible for a tribal benefit of up to $75/mo. Each household can only receive the monthly Affordable Connectivity Program benefit on one service at a time, so if you already receive the ACP benefit on your wireless service, you would not be eligible for the ACP benefit on your internet service at the same time. You can use your phones cellular data to create a WiFi hotspot. As of November 2020, the Verifier had connections with databases in 20 states and 2 federal agencies. *Limited availability in select areas. #988Lifeline #NMHAM #TribalYouth, Post Copy - Twitter: This Mental Health Awareness Month, we want to recognize and support our Tribal youths. The Affordable Connectivity Program (ACP) is a federal program that helps lower the monthly cost of broadband service for eligible households. Additional Resources for Inclusive Language: SAMHSA has developed a conversation guide (PDF | 98 KB) to support a friend or loved one by providing them with access to services for mental health or substance use. You can submit these documents electronically through the National Verifier website. Les recordamos a la juventud LGBTQIA+ y que nunca estn solos y que hay ayuda disponible cuando la necesitan. This report examines: (1) the status of the Verifier; (2) FCC's coordination with stakeholders and efforts to educate consumers and facilitate tribal stakeholders' involvement; and (3) the extent to which the Verifier is meeting its goals. Administrative Company (USAC). Furthermore, FCC held tribal-specific webinars for outreach and took action to address tribal-specific feedback on the Verifier. The [Manufacturer Device] is in your cart. Lifeline service is provided by i-wireless LLC, d/b/a Access Wireless, an eligible telecommunications carrier. AirTalk Wireless, AirTalk Wireless is a Lifeline and ACP provider and a wireless telecommunications company. Can I get more than one ACP Benefit on my wireless account? If you are applying based on income eligibility, you will need to provide documentation of your income. Lifeline discount, consisting of either wireline or wireless service, can be received per household. What should I do if my Access Wireless phone is lost or stolen? The Verifier checks state and federal data or lets people submit supporting documents. Eligible households who live on federally recognized Tribal Lands may get up to a $75 benefit on their eligible mobile broadband service. Regroup. Below are the instructions on how to access and use the stickers from our Giphy library directly through social media platforms: We hope you find these stickers helpful in engaging your audiences and promoting our shared mission. Once logged in, along with seeing your balance, you can add airtime if needed or check call records. It is only if you are trying to put a different device on your account that you will need an Access Wireless SIM card. Lets support each other and make it okay to reach out and seek help whenever we need it. GAO was asked to review FCC's implementation of the Verifier. If this keeps up then i would suggest going to the FCC.I keep getting people on messenger that dont seem to comprehend this problem .does anybody else reading this have problems with airtalkwireless ? You participate in a qualifying federal assistance program. Use our tools in tandem with the actions recommended in Best Practices with your communities and networks. The Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. When it comes to mental health, words matter. It is possible it may take several days before you receive a response. Use the following hashtags to tie all Mental Health Awareness Monthrelated content together. Lets use words that empower and support. A logo in the bottom right corner reads, Mental Health Awareness Month., Language Matters Post Graphic (PNG | 119 KB), Post Copy - All Platforms: #MHAM2023 Support the national dialogue around mental health and learn ways to take action to improve mental health in your schools, communities, and families: samhsa.gov/mental-health/how-to-talk/community-and-faith-leaders #Together4MH #acceptance, Alt-text: A diverse group of over 20 smiling animated characters is gathered. The Affordable Connectivity Program is limited to one monthly benefit per household. Thus, tracking the status of your application is an important part of the registration process. To contact Cricket Customer Support, please call 844-246-8364 from your phone. The federal government's National Lifeline Eligibility Verifier (National Verifier), managed by Universal Service Administration Company (USAC), the ACP Administrator, is a centralized system that determines Lifeline and ACP program eligibility. In 2022, we confirmed that FCC officially transitioned the Verifier's online application to NV.FCC.gov. The wireless industry and consumer groups representing the hard of hearing have been working for years to study this matter and develop standards and solutions to reduce the likelihood of such difficulties. In particular, when we reviewed the resources for tribal stakeholders published on the Lifeline support website, we found that none of the resources clarified whether third parties such as tribal governments and organizations could help consumers use the Verifier. To help speed up your enrollment, be sure to save your Application ID from the federal governments National Verifier. You can add airtime and data to your Access Wireless account using a debit or credit card or by purchasing an Access Wireless or i-wireless airtime card, which are available at participating Kroger-owned stores. Text above reads, Language matters. Q Link Wireless will walk you through this process after Sign Up. This #MHAM2023, lets honor the memories of those we have lost and prevent others from managing their mental health challenges alone. We see you, we hear you, and we support you on your journey to mental health. Text above reads, Lets work together to improve mental health care access for all. A logo in the bottom right corner reads, Mental Health Awareness Month., Mental Health Care Access Post Graphic (PNG | 548 KB), Post Copy - Facebook/Instagram/LinkedIn: This Mental Health Awareness Month, we want to recognize and support our Tribal youths. El logotipo en la esquina dice Mes de Concientizacin sobre la Salud Mental., Abraza la Autenticidad Video (MP4 | 60 KB), English Post Copy - All Platforms: #MHAM2023 Our words matter. The focus this week will be on spreading acceptance and support for the people we know and love who are experiencing mental health challenges. Click on the Apply Now box below. Call Cricket Customer Support at (844) 246-8364 to de-enroll from the program. Once approved, Cricket can enroll you in the ACP and apply your benefit to an ACP eligible service. If you prefer, pre-crafted social media content is also available. Our standard Terms and Conditions, including the Acceptable Use Policy, apply. FCC's Lifeline program discounts phone and internet service for eligible low-income consumers. You can also reach them via email at lifelinesupport@usac.org . Virtual Backgrounds Instructions (DOC | 14 KB), Visit the SAMHSA Facebook page This means users no longer have to sign into multiple . (Recommendation 2), The Chairman of FCC should identify and use performance measures to track the Verifier's progress in delivering value to consumers. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Please check the following to make sure they havent been damaged (crushed, cracked, corroded, frayed, liquid damage)? Is it possible to get free* unlimited internet service from AT&T with the Affordable Connectivity Program? Home - Lifeline National Verifier. Newark, NJ 07101-6805. Download sample social media posts and graphics featuring SAMHSA resources to post and share during Mental Health Awareness Month here: English Post Copy - Facebook/Instagram/LinkedIn: Being your authentic self is essential for good mental health. Customers who, Copyright 2022 AirTalk Wireless All Rights Reserved. From Your Phone: Applying for Access Wireless service is easy and convenient. What should I do if I am having trouble with my phone? #MHAM2023 #TakeCareOfYou #SelfCare, Alt-text: An animated character stands with his arms crossed and eyes closed. If the issue is still not resolved please click the link https://www.accesswireless.com/contact-us and if any replacement parts are available we will happily assist. This #MHAM, prioritize self-care. If you are worried about your mental health or are worried about someone you know, there are resources and people out there who are willing to help, no matter what your situation is. Any mail sent to the old mailing address will be forwarded for a period of time. #988Lifeline #Together4MH #MHAM2023 #mentalhealthmatters, English Alt-text: Five young adults are walking together with their arms around each other. The National Verifier assesses eligibility based on these criteria. We hear you. PINs may also be purchased at more than 10,000 convenient nationwide retailers. Moreover, while FCC originally envisioned tribal governments and organizations assisting residents of tribal lands with the Verifier, it has not provided them with quality information to effectively do so. I tried checking my application and it said no enrollment but I am approved for lifeline and apc I picked out the Galaxy 9 silver phone. To apply for Lifeline benefits through the National Verifier, follow these steps: Please note that the processing time for your application may vary depending on several factors. What is the coverage for Access Wireless in my area? What if my Access Wireless phone is lost or stolen? If you already changed your name on your Cricket account or with the ACP Administrator and your name no longer matches, you may be de-enrolled from the ACP.

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