Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Release the button once the UEFI screen appears. On Sun, 23 Apr 2023 at 17:38, VARADHARAJAN K ***@***. The Surface Data Eraser can be used on Surfaces running Windows 10, Windows 8/8.1, and Windows 7. After clicking the Download button, you will see a page where you can select the tool that you want to download. Read the software license terms, and then close the Notepad file. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. and our Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. I've tried installing this Microsoft Drive Eraser tool on two different computers. Here is how to that. The error message you received when you tried to reset the Surface using a recovery drive suggests that the device is unable to detect its disk drive. privacy statement. Choose the account you want to sign in with. To boot your device from the USB stick follow these steps: a. Privacy Policy. Thanks for the assist. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Be sure to format the usb as fat32 before you copy over the recovery image. d. Release the Volume Down button. I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Prepare a Surface device to be sent for repair. Press and hold the Volume Down button. clean Booting the Microsoft Surface Data Eraser USB stick. I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. Press and hold the Volume Down button. my surface book 2 is stuck at windows logo (is it called boot loop?). Reimage devices containing sensitive data. Here are the instructions If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. [LOG[################################################]LOG]!> c. Press and release the Power button. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. On our PC, it took less than 2 minutes. Figure 5. Privacy Policy. Shut down your Surface and wait about 10 seconds to be sure it is off. Any additional suggestions would be great. Normally when we dispose of old computers, we pull the hard drive out and have them shredded and the chassis either gets sold or recycled. When you see the confirmation screen, confirm the same by pressing the Y key. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. If you have problems booting from the usb post back to this thread for help. I am trying to wrap my head around it and just cannot figure it out and I think I might need this knowledge again in the future. @RAJU2529 thank you sir let me try it out. Continue to hold the volume-up button. a have a problem of formattin using eraser tool. exit, for windows 64bit os, open the folder "C:\Program Files\Microsoft Surface Data Eraser\Resources" While it has been rewarding, I want to move into something more advanced. Select Complete to finish the USB creation process, as shown in Figure 5. Right now it doesn't even boot up due to some boot record issue. Select Success. I'll read up on " [!IMPORTANT] No disk drive found. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. Please remove and reconnect the USB drive and then Yes or No to retry: (Yes|No): I've tried two different USB drives. Any section you choose will open to show you more info. No need to physically destroy the storage unless you have some high compliance requirement that demands it. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. Most Surface models don't have removable storage media. Reimage devices containing sensitive data. @jaxne. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Doesn't show anything besides settings toggles. Required fields are marked *. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. When I go to build on the USB thumb drive it fails after 5%. Accept or decline the software license terms by typing Accept or Decline. Microsoft Surface Data Eraser is a free tool from Microsoft to help Surface users to securely delete data without booting into Windows operating system. @jans-at . Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. It will be reasonably up to date with drivers and such so the install will be easier and much faster. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. This turns off phone protection and erases all the data on your Surface Duo. @jaxne . Select device architecture"::: Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Thank you. Complete the Microsoft Surface Data Eraser USB creation process. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. For more information, please see our Turn off your Surface device. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. The following Surface devices that have1TB drive configuration and use a single solid-state drive (SSD) are not impacted by this issue. You signed in with another tab or window. Repurpose a Surface device for a new user. Press and hold the Volume Down button. As to the partitions, you need to delete all of them during the install and the installation will recreate them. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Select Continue. "::: Do the USB drives have to be preformatted in a special format? Refer to this link to learn how to get into the Surface UEFI. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Windows Explorer shows two 512 GB drives instead of single 1 TB drive. and downloaded the shared link name of the file is MSDE_bootable_v3.48.139.0, Onedrive link Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Figure 5. c. Press and release the Power button. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? Your daily dose of tech news, in brief. Select Yes to continue erasing data on the Surface device. The download size is about 360 MB. @RAJU2529 yes correct. I'm looking for suggestions on how to wipe them to a reasonable level of security, no HIPAA or DOD requirements here. To boot your device from the USB stick follow these steps: a. no warranty coverage and I'm a student so I'm really trying to salvage the situation. Storage spaces drives are virtual, so they are listed after physical drives. This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. ]LOG]!> If you have suggestions related to this documentation, please let us know here and we will submit them for review. Select any of the following sections or select Show all. diskpart b. ]LOG]!> Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Report abuse Report abuse . Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. I've tried 3 different USB thumb drives with the same outcome. retry create bootable usb pendrive. if still you gets problems means. By clicking Sign up for GitHub, you agree to our terms of service and Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. I thought I edited my post to state that but it looks like it didn't go through. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Select X to close Microsoft Surface Data Eraser. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Sfc /Scannow Any section you choose will open to show you more info. NOTE: The download page lists other tools for the Surface device as well. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. For more info, see How to prepare your Surface for service. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It doesn't work on Surface Duo. active MakeWinPEMedia /ISO C:\WinRE_amd64 C:\WinRE_amd64\dataeraser_x64.iso, wait few seconds to complete, now iso file created in C:\WinRE_amd64\, @RAJU2529 Reddit and its partners use cookies and similar technologies to provide you with a better experience. The UEFI BIOS will also show the boot order. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. :::image type="content" source="images/microsoft-surface-data-eraser/fig1-build.png" alt-text="Figure 1. I was able to run Surface Data Eraser per MS support, but it failed to locate the drive as well. Step 5: The tool automatically shows your USB drive. Odeslat a . Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. I bought and confirmed I had a USB 3.0 thumb drive. Begin the Microsoft Surface Data Eraser tool. What does the BIOS setup show? Filed Under: Windows 10 Tagged: Bootable USB, Surface. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. You are the best person to look after your data. to your account. Select Yes to continue erasing data on the Surface device. Step 2: Connect a USB flash drive that you want to use as a bootable USB to delete data from the Surface device. downloading link for few ARM64bit surface pro devices I need to format my Surface Go before sending it in for repair and can't even get this utility to work. If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. For example, if you are using Microsoft Deployment Toolkit, you can change your task sequence "Format and Partition Disk (UEFI)" step to change Disk Number to 2, or change the Disk Number to3if a SD Card is present. c. Press and release the Power button. Select Success. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. It started loading on the Surface Go. Figure 2. Complete the Microsoft Surface Data Eraser USB creation process. [!TIP] I also tried two different USB drives, both are 16GB drives. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Your email address will not be published. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. The Microsoft Surface Data Eraser is compatible with the following device only. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Surface Devices Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Reimage devices containing sensitive data. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-os-re-install/0f https://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383, https://www.seagate.com/gb/en/support/downloads/seatools/, https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. I did not do disk partition so everything is in one drive. Select Success. reason not to focus solely on death and destruction today. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. I run the tool and it was detected that Pendrive Successfully , and i followed onscreen instructions. The Microsoft or Surface logo appears on your screen. Prepare a Surface device to be sent for repair. The bootable USB will be ready in less than 5 minutes on most modern PCs. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. Select Complete to finish the USB creation process, as shown in Figure 5. Last Updated on September 28, 2020 by admin 1 Comment. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Surface Data Eraser - Unknown disk drive manufacturer Trying to decommission a couple of old Surface Pro's. I downloaded the tool today from this location: https://www.microsoft.com/en-us/download/details.aspx?id=46703 When I boot to the Eraser I get a command prompt window which reports: Unknown disk drive manufacturer. I want to monitor motherboard temperature. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Does Microsoft wipe the data from my Surface? You signed in with another tab or window. Tap or click OK to erase the contents of the USB drive. When the Congratulations screen is displayed, you can eject and remove the thumb drive. Thank you. Figure 1. d. Release the Volume Down button. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. :::image type="content" source="images/microsoft-surface-data-eraser/fig3-select.png" alt-text="Figure 3. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. Does anyone know of the download location for the driver? download the iso file and write on a USB pen drive. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. Microsoft doesnt have physical destruction capabilities. I wish the Failure would tell you what the hell it failed for. To continue this discussion, please ask a new question. 2. Figure 4. Once the bootable USB is ready, you will see the Success message. You experience the following symptoms on some Surface devices that have the 1TB drive configuration: Diskpart shows two 512 GB drives instead of a single 1 TB drive. Figure 5. Cookie Notice https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Microsoft Surface Data Eraser is periodically updated by Microsoft. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. One of the more interesting events of April 28th This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. Figure 6. I'm done wasting my precious time on this. using windows 10 adk and winpe adds on files. Turn off your Surface device. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. I had him immediately turn off the computer and get it to me. I was rightfully called out for This really helps out :). I'll copy the contents manually over to it and see if I can get it to boot on the Surface to wipe it. Reply NDLunchbox Additional comment actions [!TIP] Will I be notified when my Surface has been through the wiping process? The USB 2.0 drive works without any issues. use only 4GB drive . [LOG[## Possible Cause: Missing Storage Driver. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). You could also use the Linux gparted and check the SMART values of your SSD which will give you confidence. To get a storage driver, click load driver.". The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. Getting frustrated with this Surface unit. boot the Windows into safe mode and then try to bootable usb media. Press and hold the volume up button. Unless you are very familiar with installing windows I recommend the recovery image. @jans-at Today just now i successfully created a bootable iso file for 64bit. [LOG[## Disk(0) was not found. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. If it doesn't see the drive then it won't show in the boot order. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. I don't think anything crucially private or important is on it. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Back in the day I used DBAN, bit haven't had to do this in ages. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. Note that you need the 64bit version. Release the button once the UEFI screen appears. Turn off your Surface device. I will try this as soon as I am home. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Confirm USB drive of at least 4 GB is connected. Turn off your Surface device. then inserted transcend usb 2.0 GB pendrive, . I tried surface data eraser but I get an error message that "no disk drive found". If after doing enough test to prove that the SSD has failed then it is fixable by replacing it if you are so inclined. Step 4: When you see the license screen, click Accept to continue. When the Congratulations screen is displayed, you can eject and remove the thumb drive. Figure 5. Select Complete to finish the USB creation process, as shown in Figure 5. :::image type="content" source="images/microsoft-surface-data-eraser/fig5-complete.png" alt-text="Complete the Microsoft Surface Data Eraser tool"::: I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). Explore subscription benefits, browse training courses, learn how to secure your device, and more. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights 4. Select X to close Microsoft Surface Data Eraser. Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. Hello @jaxne we apologize for the inconvenience this has caused you. Then got to a point that says. CRITICAL ERROR: Unable to properly mount the USB. Decommission a Surface device from corporate or organizational use. d. Release the Volume Down button. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Turn off your Surface. Press and hold the Volume Down button. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. Decommission a Surface device from corporate or organizational use. Then, take steps to erase all data from the Surface. and our Dell rebuild via PXE boot 'no bootable device found", https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser. open cmd with admin rights type the following Unable to power down Precision using power button? tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file:

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